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Adult Learners > Business and Leadership

Masterclass 5 – Leading a Considered and Rationale Approach to Conflict

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Courses Code
QDXBMMLC
Study method
Part Time
Cost
£100
Location(s)
Lichfield Online Learning
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  • Overview

    Realising Resolve in Leadership: Turning tension into teamwork

    This masterclass is designed to consider types of conflict and how and why this may develop within the workplace. This Masterclass can be used as a follow on from masterclass two where aspiring and current leaders can reflect upon their EI specifically within their approach to conflict. However, within this masterclass there will be opportunities for a review of EI during times of workplace conflict and the introduction and evaluation of other creative theoretical approaches to dealing with and preventing conflicts, so prior theoretical knowledge is not essential. This Masterclass can also be used as a useful tool to support team members, for example, with forward facing roles within the workplace.

  • Target audience

    Aspiring leaders, new managers, and experienced leaders looking to refresh and realign their leadership approach. Team members who have a forward-facing role within the workplace.

  • Learning outcomes

    By the end of this masterclass, participants will be able to:

    • Demonstrate a clear understanding of types and levels of conflict
    • Evaluate case study experiences of conflicts
    • Reflect upon examples of personal and professional conflict levels
    • Develop a targeted understanding of theoretical strategies for dealing with conflict in leadership
    • Develop a targeted understanding of exceptional leadership strategies in leading the unleadable

  • Content areas

    • Introduction to types and accelerated levels of conflict
    • Evaluate and analyse given cases studies
    • Identifying theoretical aspects of conflict, conflict resolution, problematic individuals and constructive and destructive conflict
    • Setting personal leadership targets for dealing with conflicts before level escalates and appreciating diverse stakeholders

  • Delivery format

    Interactive workshop, including individual reflection, peer discussion, case study analysis, and self-assessment action planning.

  • Assessment

    Completion of reflective case study assessment.

  • Overview

    Realising Resolve in Leadership: Turning tension into teamwork

    This masterclass is designed to consider types of conflict and how and why this may develop within the workplace. This Masterclass can be used as a follow on from masterclass two where aspiring and current leaders can reflect upon their EI specifically within their approach to conflict. However, within this masterclass there will be opportunities for a review of EI during times of workplace conflict and the introduction and evaluation of other creative theoretical approaches to dealing with and preventing conflicts, so prior theoretical knowledge is not essential. This Masterclass can also be used as a useful tool to support team members, for example, with forward facing roles within the workplace.

  • Target audience

    Aspiring leaders, new managers, and experienced leaders looking to refresh and realign their leadership approach. Team members who have a forward-facing role within the workplace.

  • Learning outcomes

    By the end of this masterclass, participants will be able to:

    • Demonstrate a clear understanding of types and levels of conflict
    • Evaluate case study experiences of conflicts
    • Reflect upon examples of personal and professional conflict levels
    • Develop a targeted understanding of theoretical strategies for dealing with conflict in leadership
    • Develop a targeted understanding of exceptional leadership strategies in leading the unleadable

  • Content areas

    • Introduction to types and accelerated levels of conflict
    • Evaluate and analyse given cases studies
    • Identifying theoretical aspects of conflict, conflict resolution, problematic individuals and constructive and destructive conflict
    • Setting personal leadership targets for dealing with conflicts before level escalates and appreciating diverse stakeholders

  • Delivery format

    Interactive workshop, including individual reflection, peer discussion, case study analysis, and self-assessment action planning.

  • Assessment

    Completion of reflective case study assessment.

Apply for a course

  • Masterclass – Leading a considered a rational approach to conflict (FC)

    Lichfield College

    Start Date: 3rd March 2027

    Code: QLDXBMMLC

    Cost: £100

    Part Time: 3 Weeks

    Apply
  • Masterclass – Leading a considered a rational approach to conflict (online) (FC)

    Online Learning

    Start Date: 3rd March 2027

    Code: QXDXBMMLC

    Cost: £100

    Part Time: 3 Weeks

    Apply
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