Travel and Tourism – Level 2

Required qualifications

To be accepted onto the course, you will need a minimum of 4 GCSEs at Grade 3 or above.

You should also have a strong interest in working in the travel and tourism industry and demonstrate good attendance, punctuality, and a commitment to succeed.

What skills will I develop?

A range of units will be covered across both the Travel and Tourism and Cabin Crew qualifications, helping you develop a well-rounded knowledge of the industry.

Some of the topics covered on this course include:

Travel and Tourism

• Customer Service in Travel and Tourism
• The UK Travel and Tourism Industry
• Travel and Tourism Destinations
• Organising an Event
• Career Planning for Travel and Tourism
• UK Coastal Tourism
• Understanding Specialist Tourism

Cabin Crew

• Working as Cabin Crew
• Airline Health, Safety and Security
• Aircraft Emergency Situations
• Dealing With Passengers on Board an Aircraft
• Cabin Service – Selling Techniques
• Making Passenger Announcements on Board an Aircraft

Careers

On completion of our Level 2 course, the natural progression is to move on to our Level 3 course, where you will further develop your knowledge and skills and enhance your opportunities for an exciting career in the travel industry.

The Level 2 course can also lead directly to a range of employment opportunities, including roles as Cabin Crew, a Tour Guide, or a Resort Representative, or provide a pathway into an apprenticeship.

Work experience

To bring the course to life and provide you with an enhanced learning experience, you will gain valuable industry experience through a range of trips and visits throughout the year.

All trips are mandatory, with the exception of the annual overseas trip, as they provide essential learning opportunities and information required to complete aspects of the course.

Trips must be paid for and attended. If you are eligible for financial support, these costs will be covered.

As well as gaining experience through industry visits, you will also benefit from guest speakers visiting the classroom, including former students who will share their experiences and insights into the industry.

English and maths

If you do not have a Grade 4 or above in GCSE English and/or maths, you will be required to attend GCSE classes alongside your main course and resit the exams during your time at college. These classes will be built into your weekly timetable as part of your study programme.

You will also develop your English and maths skills throughout the course. This may include completing written assignments, communicating verbally, working with costs and budgets, calculating time zones, and handling money.

Other important information

We ask all learners to come prepared to learn and bring a notepad and pen to take notes in class. You will have access to a laptop during lessons, but you may wish to have your own to complete assignments at home or in your free time.

You will be assessed through a range of methods, including assignments, presentations, role plays, podcasts, news reports, and videos. These assessments will help to develop your confidence, communication, and practical skills.