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Operations Departmental Manager Apprenticeship – Level 5

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Courses Code
PW5APSODM
Study method
Part Time
Location(s)
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  • Course aim

    The Operations/Departmental Manager Level 5 Standard is suitable for those who manage a team or projects, and who wish to achieve operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner.

    Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.

    Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.

  • Course content

    Throughout the duration of this programme the apprentice will develop knowledge and skills in the following areas:

    • Operational Management
    • Project Management
    • Finance
    • Leading People
    • Managing People
    • Building Relationships
    • Communication
    • Self Awareness/Management
    • Decision Making
  • Course assessment

    The apprentice will study the core knowledge, skills and behaviours as laid out in the delivery plan.

    Your assessor will visit you in your workplace.

  • Benefits to employers

    Hiring an apprentice is a productive and effective way for any organisation to grow talent and develop a motivated, skilled and qualified workforce. Hiring an apprentice can help you improve productivity and reduce staff turnover. The Apprenticeship programme can also be delivered to existing members of staff.

    Fees

    If you have less than 50 staff and the Apprentice is between 16-18 then the Apprenticeship will be fully funded, you will only need to pay for the Apprentice’s wages. If you choose to recruit an Apprentice who is 19 or above you will be required to pay 5% of the cost of the Apprenticeship (the government will fund 95%)

    If you are a large employer with 50+ staff you will be required to fund 5% of the Apprenticeships costs regardless of the age of the learner.

    Employers with a wage bill of over £3 million will pay the cost of the Apprenticeship through the Apprenticeship levy.

  • Benefits to apprentices

    As an apprentice you will work alongside experienced, skilled staff, you will gain job-specific skills and training, you will earn a wage and get holiday pay whilst you train. 

    The Government is committed to ensuring that everyone is able to benefit from the life changing opportunities of an apprenticeship. Apprenticeships are opening the door to professions that used to only be an option for people with a traditional degree.  

  • Course aim

    The Operations/Departmental Manager Level 5 Standard is suitable for those who manage a team or projects, and who wish to achieve operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner.

    Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.

    Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.

  • Course content

    Throughout the duration of this programme the apprentice will develop knowledge and skills in the following areas:

    • Operational Management
    • Project Management
    • Finance
    • Leading People
    • Managing People
    • Building Relationships
    • Communication
    • Self Awareness/Management
    • Decision Making
  • Course assessment

    The apprentice will study the core knowledge, skills and behaviours as laid out in the delivery plan.

    Your assessor will visit you in your workplace.

  • Benefits to employers

    Hiring an apprentice is a productive and effective way for any organisation to grow talent and develop a motivated, skilled and qualified workforce. Hiring an apprentice can help you improve productivity and reduce staff turnover. The Apprenticeship programme can also be delivered to existing members of staff.

    Fees

    If you have less than 50 staff and the Apprentice is between 16-18 then the Apprenticeship will be fully funded, you will only need to pay for the Apprentice’s wages. If you choose to recruit an Apprentice who is 19 or above you will be required to pay 5% of the cost of the Apprenticeship (the government will fund 95%)

    If you are a large employer with 50+ staff you will be required to fund 5% of the Apprenticeships costs regardless of the age of the learner.

    Employers with a wage bill of over £3 million will pay the cost of the Apprenticeship through the Apprenticeship levy.

  • Benefits to apprentices

    As an apprentice you will work alongside experienced, skilled staff, you will gain job-specific skills and training, you will earn a wage and get holiday pay whilst you train. 

    The Government is committed to ensuring that everyone is able to benefit from the life changing opportunities of an apprenticeship. Apprenticeships are opening the door to professions that used to only be an option for people with a traditional degree.  

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