Online Communication for Beginners

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Courses Code

QDXDHOC

Study method

Part Time

Location(s)

Cannock

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Is this course for you?

If you want to build confidence and competence in today’s digital world, this course is the perfect starting point. It offers a practical introduction to essential online communication tools like email, messaging apps, and video conferencing platforms—skills that are vital in both professional and personal settings. You’ll learn how to communicate clearly and professionally, stay safe online, and use digital tools effectively for collaboration and productivity. Whether you’re new to digital communication or looking to refresh your skills, this course will help you feel more connected, informed, and ready to thrive in a tech-driven environment.
Required qualifications

This course is friendly to beginners, so no qualifications are required.
What skills will I develop?

Introduction to Online Communication Tools
- Overview of email, messaging apps (e.g., WhatsApp, Teams), and video conferencing platforms (e.g., Zoom, Google Meet).
- When and why to use each tool.
Email Basics and Etiquette
- How to compose, send, and reply to emails.
- Understanding CC, BCC, subject lines, and attachments.
- Tips for polite and professional email communication.
Using Video Conferencing Tools
- How to join, schedule, and host meetings.
- Basic features: mute/unmute, screen sharing, chat, and reactions.
- Best practices for virtual meetings (e.g., camera use, background noise).
Online Safety and Privacy in Communication
- Recognizing phishing emails and suspicious links.
- Setting strong passwords and using secure platforms.
- Understanding privacy settings and data sharing.
Digital Communication Etiquette
- Tone and clarity in written messages.
- Respectful behavior in group chats and forums.
- Avoiding misunderstandings in text-based communication.
Other important information

This course is planned to span 2 weeks for 3 hours per week.

Is this course for you?

If you want to build confidence and competence in today’s digital world, this course is the perfect starting point. It offers a practical introduction to essential online communication tools like email, messaging apps, and video conferencing platforms—skills that are vital in both professional and personal settings. You’ll learn how to communicate clearly and professionally, stay safe online, and use digital tools effectively for collaboration and productivity. Whether you’re new to digital communication or looking to refresh your skills, this course will help you feel more connected, informed, and ready to thrive in a tech-driven environment.
Required qualifications

This course is friendly to beginners, so no qualifications are required.
What skills will I develop?
Introduction to Online Communication Tools
- Overview of email, messaging apps (e.g., WhatsApp, Teams), and video conferencing platforms (e.g., Zoom, Google Meet).
- When and why to use each tool.
Email Basics and Etiquette
- How to compose, send, and reply to emails.
- Understanding CC, BCC, subject lines, and attachments.
- Tips for polite and professional email communication.
Using Video Conferencing Tools
- How to join, schedule, and host meetings.
- Basic features: mute/unmute, screen sharing, chat, and reactions.
- Best practices for virtual meetings (e.g., camera use, background noise).
Online Safety and Privacy in Communication
- Recognizing phishing emails and suspicious links.
- Setting strong passwords and using secure platforms.
- Understanding privacy settings and data sharing.
Digital Communication Etiquette
- Tone and clarity in written messages.
- Respectful behavior in group chats and forums.
- Avoiding misunderstandings in text-based communication.
Other important information

This course is planned to span 2 weeks for 3 hours per week.

Testimonials

“This course is your gateway to mastering essential online communication tools used in everyday life and the modern workplace. Whether you're looking to improve your email etiquette, navigate video meetings with ease, or stay safe online, this course gives you the practical skills and knowledge to communicate clearly, professionally, and securely. It’s perfect for beginners or anyone wanting to refresh their digital skills – so why wait? Apply now and take the first step toward becoming a confident, capable digital communicator.”

Adam Cross

Curriculum Manager for Computing and Digital

Apply for a course

Online Communication for Beginners (TL)

Cannock College

Start Date: 23rd February 2026

Code: QCDXDHOC-1

Start Time: 09:00 AM

End Time:12:00 PM

Part Time: 2 Weeks

Day(s): Tuesday

Apply

Online Communication for Beginners

Are you an adult learner?

Is this course for you?

Required qualifications

What skills will I develop?

Other important information

Testimonials

Apply for a course

Online Communication for Beginners (TL)