Hospitality and Catering Principles – Level 2

Required qualifications

• 4 GCSE’s grade 3-9 including maths and English
• Satisfactory references
• Completion of Level 1 relating to industry
• Previous industry experience

What skills will I develop?

Whilst studying hospitality you will work in our fully functioning on site restaurant to serve customers and lead on events/service. You will be given the training and skills to do so by your tutor in practical lessons. These skills are then put into practice and you will be assessed by being observed by your tutor.

You will learn how to deal with different types of customers and handle unexpected situations. For this you will need good communicational skills.

You will also learn how to lay tables to a high standard and serve customers in the correct style.

You will study a range of topics, such as:

• Safe, Hygienic and Secure Working Environments in Hospitality
• Effective Teamwork
• Principles of Providing a Counter and Takeaway Service
• Food Safety in Catering
• Giving Customers a Positive Impression
• Preparation and Clearing of Service Areas
• Principles of Preparing and Serving Hot Drinks Using Specialist Equipment
• Principles of Preparing and Clearing Areas for Table Service
• Principles of Customer Service in Hospitality, Leisure, Travel and Tourism

Careers

After completion of this course you could go go on to study:

• L2 Certificate in Food Preparation and Cooking
• Pursue an apprenticeship within front of house service

You may want to find employment and not study further. If this is the case you could consider jobs in:

• Chain and Hotel Restaurants
• Pubs
• Events or location catering/weddings
• Health Spas
• Cruise Ships

This gives you the opportunity to work your way up the ladder to supervisor or manager positions. Everyone needs to eat, so you will find jobs available across the UK and international if you wish to travel.

Expected Salaries:

• Waiting staff – Around 12-27,000 a year depending on experience, employer and location.
• Restaurant Manager – Around 18-45,000 a year depending on experience and location.
• Catering/Events Manager – Around 19-40,000 a year depending on experience and location.

Work experience

During your studies you are expected to undergo a minimum of 30 hours work experience in the industry. You are required to secure a work placement in an establishment where you can put your skills into practice and learn new skills from the employer.

English and maths

If you have not already achieved English and maths at grade 4-5 you will continue to study the subjects and be able to improve on your existing grades.

You will be timetabled for 3 hours of both English and maths a week which is a compulsory part of your career development.

Other important information

You will need to purchase a uniform that should be worn at all times when in practical lessons. On interview you will be provided with a uniform list to view and costs discussed.

You may be eligible for a college bursary to help you with these costs.