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Health Care Support Worker Apprenticeship – Level 2

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Customer service in H&SC
Courses Code
PW2APSHSW
Study method
Part Time
Location(s)
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  • Course aim

    This Apprenticeship is ideal for any of your employees that provide healthcare support in a range of healthcare settings. Healthcare support workers work as part of a team providing high quality and compassionate care to individuals.

    Which job roles is this Apprenticeship suitable for?

    Healthcare settings may include hospitals, community clinics or health centres, individuals’ homes, nursing/care homes, hospices, mental health settings and GP surgeries.

    Apprentices without level 1 in English and maths will need to achieve this level and take the test for level 2 English and maths prior to taking their end-point assessment

    You will need to be employed for a minimum of 30 hours per week in a relevant job but we can assist you in finding a placement.

  • Course content

    The apprentice will study the core knowledge, skills and behaviours as laid out in the apprenticeship plan, This will include Communication, Health Intervention, Person Centre Care and Support, Dementia, cognitive issues and mental health, Basic life support, Physiological measurements, Personal and people development, Duty of Care, Safeguarding, Infection prevention and control, Moving and handling, Equality and diversity

    What qualifications will I get?

    Apprenticeship Standard for Health Care Support Worker

    Care certificate – this is a vocational component and will demonstrated through a portfolio of evidence

    Apprentices without Level 1 English and Maths will need to achieve this level and take the test for Level 2 English and Maths prior to completion of their Apprenticeship

  • Course assessment

    Apprentices are required to attend college once a week, the rest of the training will take place in the workplace with in-house training by the employer. Our healthcare assessor will visit and observe the apprentice in practice

    Knowledge – Your apprentice will attend college based classes and be able to access the college’s online learning environment where specially prepared learning materials are available 24/7.

    Skills and Behaviours – This training will be led by yourselves in the workplace. Our Assessors will visit your workplace to observer the apprentice undertaking their normal on-the-job duties, and complete reviews to make sure the apprentice is staying on track with their work. In conjunction with you and your apprentice, the Assessor will develop an action plan to show what knowledge units are being studied, what evidence needs to be prepared, as well as the time and date of the Assessors visits.

    Functional Skills – Individuals without level 1 English and maths will need to achieve this level and take the test for Level 2 English and Maths prior to taking the end-point assessment.

    End Point Assessment

    MCQ Test – During this 60 minute test, apprentices are presented with a range of real-life scenarios about which they are required to answer questions in a multiple choice format (60 questions).

    Portfolio and Interview – The apprentice assembles a Portfolio of Evidence that demonstrates their learning and development activities. This will include written, audio and video evidence that showcases their on-programme learning and achievements. Following submission of the Portfolio, the IEPA will digitally connect with the apprentice for a 30 minute engagement that enables the apprentice to further showcase their knowledge, skills and behaviours from across the standard.

  • Benefits to employers

    Hiring an apprentice is a productive and effective way for any organisation to grow talent and develop a motivated, skilled and qualified workforce. Hiring an apprentice can help you improve productivity and reduce staff turnover.

    There’s a wide selection of apprenticeships available, covering lots of different job roles to help you choose a qualification that suits your business needs. This helps you match the skills of the employees to the skills that you need .

    Fees

    If you have less than 50 staff and the apprentice is between 16-18 then the apprenticeship will be fully funded, you will only need to pay for the apprentice’s wages. If you choose to recruit an apprentice who is 19 or above, you will be required to pay 5% of the cost of the apprenticeship (the government will fund 95%)

    If you are a large employer with 50+ staff, you will be required to fund 5% of the apprenticeship costs regardless of the age of the learner.

    Employers with a wage bill of over £3 million will pay the cost of the apprenticeship through the apprenticeship levy. For more guidance on this please refer to our website

  • Benefits to apprentices

    As an apprentice you will work alongside experienced, skilled staff, you will gain job-specific skills and training, you will earn a wage and get holiday pay whilst you train.

    This Apprenticeship is designed to create a clear career pathway in healthcare. You will learn how to effectively monitor and manage an individual’s overall care plan and develop the confidence to challenge any areas of concern – all this whilst working consistently to best practice standards and delivering high-quality compassionate care.

  • Course aim

    This Apprenticeship is ideal for any of your employees that provide healthcare support in a range of healthcare settings. Healthcare support workers work as part of a team providing high quality and compassionate care to individuals.

    Which job roles is this Apprenticeship suitable for?

    Healthcare settings may include hospitals, community clinics or health centres, individuals’ homes, nursing/care homes, hospices, mental health settings and GP surgeries.

    Apprentices without level 1 in English and maths will need to achieve this level and take the test for level 2 English and maths prior to taking their end-point assessment

    You will need to be employed for a minimum of 30 hours per week in a relevant job but we can assist you in finding a placement.

  • Course content

    The apprentice will study the core knowledge, skills and behaviours as laid out in the apprenticeship plan, This will include Communication, Health Intervention, Person Centre Care and Support, Dementia, cognitive issues and mental health, Basic life support, Physiological measurements, Personal and people development, Duty of Care, Safeguarding, Infection prevention and control, Moving and handling, Equality and diversity

    What qualifications will I get?

    Apprenticeship Standard for Health Care Support Worker

    Care certificate – this is a vocational component and will demonstrated through a portfolio of evidence

    Apprentices without Level 1 English and Maths will need to achieve this level and take the test for Level 2 English and Maths prior to completion of their Apprenticeship

  • Course assessment

    Apprentices are required to attend college once a week, the rest of the training will take place in the workplace with in-house training by the employer. Our healthcare assessor will visit and observe the apprentice in practice

    Knowledge – Your apprentice will attend college based classes and be able to access the college’s online learning environment where specially prepared learning materials are available 24/7.

    Skills and Behaviours – This training will be led by yourselves in the workplace. Our Assessors will visit your workplace to observer the apprentice undertaking their normal on-the-job duties, and complete reviews to make sure the apprentice is staying on track with their work. In conjunction with you and your apprentice, the Assessor will develop an action plan to show what knowledge units are being studied, what evidence needs to be prepared, as well as the time and date of the Assessors visits.

    Functional Skills – Individuals without level 1 English and maths will need to achieve this level and take the test for Level 2 English and Maths prior to taking the end-point assessment.

    End Point Assessment

    MCQ Test – During this 60 minute test, apprentices are presented with a range of real-life scenarios about which they are required to answer questions in a multiple choice format (60 questions).

    Portfolio and Interview – The apprentice assembles a Portfolio of Evidence that demonstrates their learning and development activities. This will include written, audio and video evidence that showcases their on-programme learning and achievements. Following submission of the Portfolio, the IEPA will digitally connect with the apprentice for a 30 minute engagement that enables the apprentice to further showcase their knowledge, skills and behaviours from across the standard.

  • Benefits to employers

    Hiring an apprentice is a productive and effective way for any organisation to grow talent and develop a motivated, skilled and qualified workforce. Hiring an apprentice can help you improve productivity and reduce staff turnover.

    There’s a wide selection of apprenticeships available, covering lots of different job roles to help you choose a qualification that suits your business needs. This helps you match the skills of the employees to the skills that you need .

    Fees

    If you have less than 50 staff and the apprentice is between 16-18 then the apprenticeship will be fully funded, you will only need to pay for the apprentice’s wages. If you choose to recruit an apprentice who is 19 or above, you will be required to pay 5% of the cost of the apprenticeship (the government will fund 95%)

    If you are a large employer with 50+ staff, you will be required to fund 5% of the apprenticeship costs regardless of the age of the learner.

    Employers with a wage bill of over £3 million will pay the cost of the apprenticeship through the apprenticeship levy. For more guidance on this please refer to our website

  • Benefits to apprentices

    As an apprentice you will work alongside experienced, skilled staff, you will gain job-specific skills and training, you will earn a wage and get holiday pay whilst you train.

    This Apprenticeship is designed to create a clear career pathway in healthcare. You will learn how to effectively monitor and manage an individual’s overall care plan and develop the confidence to challenge any areas of concern – all this whilst working consistently to best practice standards and delivering high-quality compassionate care.

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