Certificate in Introduction to Cabin Crew – Level 2

Required qualifications

This course requires a minimum of 4 GCSEs at grade D/3 or above.

If you are aged 16, we would recommend you do the level 2 Cabin Crew course first and then progress on to Travel and Tourism at level 3 for either one year or two.

What skills will I develop?

Throughout the course, 6 units will be completed covering all of the different and crucial elements of working as a member of the Air Cabin Crew in the Aviation sector.

Some of the topics that will be covered on this course will include:

• The Role of Cabin Crew
• Aviation First Aid
• Developing Customer Service Skills
• Safety and Emergency Procedures
• Delivering Safety Demonstrations
• Delivering Passenger Announcements
• Cabin crew interview techniques

During the course, students will also participate in various role-play scenarios where they will learn what it takes to deliver the appropriate level of cabin service.

As well as this, students will be given the opportunity to visit an airline (such as British Airways) during their time on the course.

Careers

When successfully completing the course, you will be ready to apply for cabin crew jobs with airlines such as Jet2, Easyjet, Tui, British Airways etc.

For example if you join Tui as junior cabin crew you will complete an Initial Training Course for 6 weeks and during training you can expect to receive a basic salary which is just less than £1000. On completion of your training course your starting salary will be around £1300 after tax. The salary depends on the amount of flights and the amount of intercontinental flights (which pay better) and also the amount of commission you earn from selling goods onboard.

English and maths

Any part time learners wishing to upskill can apply to do English and/or maths in college especially as most airlines require staff to have a grade 4/C GCSEs in Maths and English. In addition, we include and develop maths and English during the course doing such things as role-plays, presentations, looking at case studies, completing currency conversions, making sales whilst selling on board products and working out change for passengers etc.

Other important information

The course is either a part time course (3 hours a week) or part of the level 3 travel and tourism full time course.

The course requires you to wear a uniform of either black or navy skirt or trousers with a white shirt or blouse and you will be expected to buy the college scarf or tie at an approximate cost of £20.