South Staffordshire College

Parents & Guardians

Having a college student in the house is a big change for you, so we understand that you may have a few questions. College is different to school but we still very much welcome the involvement of parents, carers and guardians, as working together will help your son or daughter to achieve their full potential. This page will give you all the information you need to ensure that your young adult is prepared for his/her next step.

Student + College + Home Support = SUCCESS!

  • Term dates


    Autumn Term Dates
    From To
    Monday 1st September^ Friday 24th October
    Half Term Monday 27th October Friday 31st October
    Monday 3rd November Friday 19th December
    Christmas Break Monday 22nd December Friday 2nd January
    Spring Term Dates
    From To
    Monday 5th January Thursday 13th February
    Half Term Monday 16th February Friday 20th February
    Monday 23rd February Thursday 2nd April
    Easter Break Monday 6th April Friday 17th April
    Summer Term Dates
    From To
    Monday 20th April Friday 22nd May
    Half Term Monday 25th May Friday 29th May
    Monday 1st June Friday 10th July*

    ^ Some courses will start after this date. Please feel free to discuss this with individual progression coaches if you have any specific queries or concerns. The week from Monday 1st September to Friday 5th September is Enrolment/Induction week.
    * Some courses will complete before or run beyond this date. Please feel free to discuss this with individual progression coaches if you have any specific queries or concerns.

    Click here to download the full College Calendar 2014-15 (PDF 34KB)

    All dates are correct at the time of publication but occasionally may need to change.


    Spring Term Dates
    From To
    Tuesday 7th January* Friday 14th February
    Half Term Monday 17th February Friday 21st February
    Monday 24th February Friday 11th April
    Easter Break Monday 14th April Friday 25th April
    Summer Term Dates
    From To
    Monday 28th April Friday 23rd May
    Half Term Monday 26th May Friday 30th May
    Monday 2nd June Friday 11th July^

    * Monday 6th January is a staff training day
    ^ Some courses will complete before or run beyond this date. Please feel free to discuss this with individual progression coaches if you have any specific queries or concerns.

  • Financial support

    We recognise that money matters, especially when your son/daughter is deciding to take up a course of study. The good news is that they may be eligible for financial support as the college has a range of loans and funds to help. The Learner Services team are always on hand to answer any questions you may have.

    Financial Support and Bursary Fund Guidelines
    Financial Support and Bursary Fund Application
    External Childcare Provider Details Form

  • Progression coaching

    Your son/daughter will be assigned a Progression Coach during their time at college who is responsible for checking their progress and setting their progression entitlement. Your son/daughter will have the opportunity to discuss their own learning and review ‘e-tracker’ our computer based tracking system which they can access both inside and outside of college. It shows attendance, individual targets, what work has been completed, what is still outstanding and assignment grades; encouraging learners to take responsibility for their own progress.

  • Attendance and behaviour

    We expect all learners to be punctual and attend all their classes as this gives them the best opportunity to succeed, there may of course be times when this isn’t possible, so we ask that all absences are reported via the College absence line number relevant to their campus of study:
    Crown House: 01543 438750
    Progress Centre: 01543 438750
    Lichfield campus: 01543 301184
    Rodbaston campus: 01785 710519
    Tamworth Campus: 01827 304372

    As we are keen that your son/daughter makes the most of their time with us, it is college policy to contact them, or yourself, If we do not receive a call regarding their absence. Persistent nonattendance may result in disciplinary action, suspension or exclusion from their college course. Should you wish to speak to someone regarding your son/daughters absenteeism please contact their Progression Coach or a college mentor.

  • Parents charter

    You can expect us to:

    • A personal link with the college via your son/daughter’s Progression Coach
    • Opportunities to discuss their progress via the telephone or at the Consultation Evening in January
    • A prompt response to any query or concern
    • Contact from the college if there is a concern about attendance/progress/behaviour
    • A copy of the College’s Compliments, Complaints and Suggestions procedure (on request)

    We’d love it if you could:

    • Encourage your son/daughter to be responsible and act in a safe and appropriate manner at all times
    • Inform us if you become concerned about any aspect of your son/daughter’s progress. This can be done via their Progression Coach or by speaking to one of the college mentors
    • Where possible avoid making appointments or booking holidays which will mean that your son/daughter will miss their classes. Any requests for authorised absences should be sought from their Progression Coach
    • Attend the Consultation Evening in January
    • Treat college staff in a respectful and courteous manner
  • Staying safe

    Your son/daughter’s safety is paramount to us which is why we ask all learners to carry their college ID badge with them at all times (this will be issued to them during enrolment) We understand that occasionally students will forget their ID so a temporary badge can be obtained from Learner Services, however, if they lose their badge a replacement must be brought, at a cost of £2.50.

    As a college we’re aware of the increasing availability of drugs within the wider society, as well as the pressures on young people who will come into contact with drugs at some point in their lives, we want to do all that we can to increase awareness and support our students in making the best possible life choices. The college works in close partnership with Staffordshire Police and Securitas to take positive action against the misuse of drugs. Periodically throughout the academic year drug detection dogs are used to search classrooms. This action is seen as complementing our Big Tutorial programme which raises student awareness around various Health and Wellbeing issues, including the dangers of drug/alcohol mis-use. If you would like to discuss this issue further please contact Ali Hanson, Learner Journey Manager 07966 063 149/01785 712209 or e-mail
    A copy of the Colleges Substance Misuse Procedure can be obtained on request or by calling into any campus HUB.

  • Safeguarding, Equality & Diversity

    All educational institutions have a legal responsibility to safeguard children (under 18’s) and vulnerable adults in their care. If any staff member has concerns regarding a student’s safety and wellbeing then they have a duty of care to report it to a member of the College’s safeguarding team. The Director of Learner Journey is the College’s designated Child & Vulnerable Adult’s Protection Officer who will oversee all concerns reported. Read more about our policies here.

    South Staffordshire College actively encourages a culture of respect and will not tolerate bullying, harassment or discrimination in any form. We positively promote diversity and difference through all aspects of College life. All students take part in Induction and Big Tutorial activities throughout the year to raise their awareness of equality and diversity.

    If you have any concerns that your son/daughter is being bullied or being treated detrimentally please contact their Progression Coach or a College mentor.

  • Mentoring and Counselling

    We want your son/daughter to pass their course and be happy at college but we recognise that sometimes life doesn’t always go to plan. The college mentoring provision offers students support and advice to help them overcome any problems or concerns that they may have, be that personal, social or course related. The team can also refer students to the Relate counselling service should more specific support be required.

    The mentor team’s contact details

  • Places to Eat

    There are lots of places across the campuses where your son/daughter can buy a healthy lunch or snacks or just sit to eat their own lunch. The average cost for a nutritious main meal would be £2.95 or a healthy sandwich meal deal would be £2.00 (sandwich, fruit and a drink)
    All campuses have a number of vending machines supplying hot/cold drinks and healthy snacks.

  • Learner services

    The Learner Services team reinforces the work of the Progression Coach by providing a range of services to support students. They offer help and advice in a number of areas:

    • Financial support
    • Mentoring/counselling support
    • Careers and Progression Advice and Guidance
    • College transport
    • Additional Learning Support, including exam support
    • Higher Education
    • Course information
    • Applications and Enrolment
    • Opportunities and activities for students

    South Staffordshire College has three LRCs (Library Resource Centres); they are situated at the Cannock Crown House Campus, Rodbaston Campus and Tamworth Campus. They carry a range of resources to support the subjects delivered at that site. Each LRC has computers and quiet areas which may be booked for private study.

    The LRCs operate as one service, therefore students may use all sites, and order and return books from each one. Additionally each centre offers for sale small stationery items and a selection of good quality used books.

    As well as our in-house service we also stock books at the Lichfield Public County Council Library, situated at The Friary to assist students at our Lichfield Campus.

  • Big Tutorial and STEPs

    The Big Tutorial programme is an on-going programme of activities/awareness events/guest speakers/external trips/volunteer opportunities/Health & Wellbeing events/Career and Progression events that students can take part in, both inside and outside of college. Each campus has an Engagement Assistant, whose role is to organise and assist students in arranging activities for them to get involved with, so please encourage your son/daughter to pop along to see what is on offer at their campus.

    STEPs is the College’s Virtual Learning Environment (VLE) The VLE is used to support classroom learning, allowing access to course learning materials such as presentations/hand-outs/videos and assignment briefs. It also offers additional on-line resources to enhance and supplement the classroom teaching. Students can access STEPs 24/7 from any computer with internet access.

  • QUIT TODAY – Stop Smoking Service

    South Staffordshire College is a registered NHS accredited stop smoking provider. If you or your son/daughter want to give up smoking contact QUIT TODAY on 01827 304 313 and speak to an advisor.

Compliments and Suggestions

We are committed to providing high quality learning opportunities and services, and would like your help in knowing how well we are doing.

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